Friday, April 30, 2010

Hang Up The Phone And Fix Your It Problem Yourself

Information technology (IT) problems can be one of the most frustrating problems facing both homeowners and small business owners. For many, the source of this frustration is problems with the Internet connection. Both homeowners and small business owners rely on their Internet for their daily activities and when there is a problem with their connection it can delay business. They usually do not have a dedicated, onsite IT staff and often have nowhere to turn except the customer service department of their Internet service provider (ISP). Although the customer service department may be knowledgeable and helpful, they are also usually small in number compared to the customers with questions or problems. This can mean minutes or even hours spent on hold waiting to ask a question. Fortunately there is a better solution. With a little bit of education, these same homeowners and small business owners can learn to fix some of the simpler problems so they won’t be put in the position of being reliant on customer service. This article will illustrate some of the common Internet problems and offer suggested solutions for these common problems.

Homeowners and small business owners who depend on email for imperative communications may be troubled by difficulties when email functions aren’t working properly. Before picking up the phone and dialing customer service there are a few things the individual can try for themselves. Not being able to open attachments, receive or send emails are just a few of the common problems.

If an attachment is not opening properly it may mean the user is trying to open the application in an incorrect program. Try opening the document in a text editor such as Notepad or Wordpad. If this doesn’t work contact the individual who sent the email and ask them the application used to create the attachment. If the correct application is available, try saving the attachment and attempting to open it with the, "Open with," option. This is available by right clicking on the file name. An alternative solution would be to set the correct application for the default for the particular file extension. This can be changed through the "File Types" tab of the folder options dialogue box.

Difficulty sending or receiving emails may involve more complex analysis. There are, however, still a few simple things to check before contacting customer service. If both sending and receiving emails are problematic, one of the most common errors is not actually being connected to the Internet. Verify the connection was made and if it is found to not be valid, attempt to reconnect. If sending is not an issue but receiving is, there may be an email with a large attachment attempting to come through. This can be difficult and may create delays in receiving emails. If this problem is suspected, accessing email through a web application may be helpful. The attachment can often be saved to the hard drive through the web application. There may also be problems with sending emails while there are no issues with receiving. If this is the case, it is often useful to verify the user name and password for SMTP authentication is correct. Both the user name and password can be case sensitive.

Viruses are another problem faced by homeowners and small business owners. If a virus is suspected or an email recipient had a virus transmitted from your account, it is possible the computer has been affected by a virus. This may be the result of non-existent virus detection software, virus detection software which has not been updated or a virus which was not recognized by the virus detection software was acquired. If the virus detection software is non-existent or not properly updated, it is time to install a program or update it. This may correct the problem. However, if it is not corrected by the installation or update of a virus detection program, contacting customer service may be required to ensure no further damage is done by the virus.

Not being able to access a particular website is another common problem. If this occurs and other websites are functioning correctly, verify the address is correct. If the correct address is being used, there may be problems with the host server. Wait an hour or so and attempt to access the website again. If no websites are accessible, there may be other problems. Try rebooting the computer and re-establishing the Internet connection. If this does not fix the problem, contact your ISP, they may be having problems which are affecting service for their customers. ISPs often update their voice message to indicate they are aware of the problem so it may not take long to find out if there is an existing problem.

Another common problem accessing websites may be the parental control settings. These settings may deny access to websites with adult or otherwise offensive content. The user can customize these settings to filter or allow access to any type of content they desire. If the user suspects this as the cause of the problem adjustments can be made to this setting in the "Content" tab of the Internet options dialogue box.

Although this list of common Internet problems is by no means conclusive, it does provide the reader with a few of the most common problems and possible fixes for these problems. This can give the homeowner or business owner a few tools for fixing their own problems before spending hours waiting for customer service.



Friday, April 23, 2010

Nokia 6120 - Fortus Phone Review

Classic Style with Modern Productivity

Nokia has returned to their classic, stylish but simple, candybar design with their latest 3G handset, the 6120. Available in either a polished silver or classic black, which is more prone to fingerprints, the Nokia 6120 features simple silver trim and closely resembles the classic handset style Nokia is known for and for those who crave a little more colour, the 6120 can also be found in pink. This affordable mobile phone may look like a classic Nokia handset, but it is just as thin, lightweight, and full of features as other comparable mobiles on the market.

The 16 million colour display screen offers excellent resolution but such high quality reduces the text size on the screen, making it difficult to read for some users. This isn’t too much trouble, however, because the 6120 features a text to speech application that will read your texts and emails aloud. The traditional Nokia keypad is stylish and simple to use, with a simple to navigate menu and easy access to all the phone’s features.

The Nokia 6120 is one of the most affordable phones available with so many features, as well as a great design. Not only is the 6120 a 3G handset that provides high speed downloads and a quite enjoyable web surfing experience, this handset also features the latest productivity tools, including Quick Office and Adobe Reader for document viewing, as well as support for other applications.

The only sub-par feature of the 6120 is the 2 megapixel camera, but the photo and video quality is still acceptable for multi-media messaging, photo caller ID, or for wallpapers. The camera features an LED flash that works well for low-lighting conditions, but not in the dark, and does not provide an auto focus feature. The Nokia 6120 Classic does support video calling and includes several fun camera features, like a panorama mode.

The music player, which supports all major file formats, includes an FM radio and provides a high quality listening experience. The supplied Nokia stereo headphones sound terrific or you can enjoy your tunes wirelessly via Bluetooth headphones. The headphone jack can easily be adapted to a standard 3mm jack to use with other headsets. The internal memory of the 6120 is rather insufficient for such a great music player, at only 35 MB, but the expandable microSD slot will allow unlimited storage capabilities. Some users may find the card slot rather cumbersome to open without fingernails, but it is conveniently located on the bottom of the handset.

The Nokia 6120 is a gorgeous, classically designed mobile phone with all the latest 3G features for a very practical price. The call quality is exceptionally clear and the speaker has been relocated to the side of the handset, rather than the back where it was traditionally placed, so speakerphone calls have well above average clarity. The only major drawback found with this stylish mobile is the fact that the handset becomes unusually warm after usage, so a headset is recommended. Overall, the Nokia 6120 Classic is an outstanding phone that offers everything mobile users want in their handset for a price everyone can afford.



Friday, April 16, 2010

Mind Your Manners When Using Your Cellular Phone

Cellular phone use has dramatically increased over the years. This could be attributed to the fact that people have realized the advantage of having one as you can basically contact anyone or you can practically be reached on important matters whatever be your location. The mass production of cellular phones has made these devices more affordable for people to buy. The market is filled with a wide variety of models and brands to suit every budget from the high-end units to those that are cheap.

But if we try to observe our surroundings it seems that the people all around us are not practicing proper etiquette when it comes to using their mobile devices. Manners are becoming unacceptable. Where ever we go, several mobile phones always ring and they somehow disturb others. We find cellular phones ringing at funerals, weddings, public performances, during meetings, interviews and even at places of worship where people are sincerely praying. It seems that people are increasingly becoming impolite when it comes to using their cellular phones. What’s worse is that some talk in very loud voices enabling other people to overhear their private conversation.

It is time that people learn some manners when it comes to using their mobile devices. When you are at a meeting, dinner, or even class turn your cellular phone off or put it in silent or vibration mode to avoid disrupting what you are attending. Most mobile devices are equipped with caller id and missed calls are registered. You wouldn’t have to worry about not being able to return a call after. If it is very important that you take the call, excuse yourself and proceed to a private or isolated location to take it.

Never make calls when inside museums, theaters, libraries, places of worship and when attending performances like stage plays, symphony concerts, etc. Avoid using loud and irritating ring tones so as not to annoy other people. When making calls make your conversation private by speaking in a low tone. I don’t think other people would be interested in listening to your affairs. You should be aware of your company’s regulations with regards to the use of cellular phones at work. It is important that you do not use your mobile phone when not allowed to so as to avoid being reprimanded.

The increased use in cellular phones should go together with the increased practice of etiquette and good manners towards others in using cell phones.



Friday, April 9, 2010

Is It Worth Buying Mobile Phone Insurance

When you're looking to replace your mobile phone, one of the many questions you will be asked by the retailer after you've decided which handset and tarriff to buy, is whether you want mobile phone insurance.

It's common knowledge that many retailers make a large proportion of their commissions selling related insurance products and, sometimes make more selling these policies. So, the question you should ask yourself is, am I getting a good deal here?

Most of the time, if you're offered mobile phone cover, you'll have a choice of one policy from one insurer which is not in your best interests - it's likely got more to do with the retailers commission. At the very least you should ask the retailer how their policy compares to others and the market, both in terms of price and policy features. Whatever they say, you need to compare as many policies as possible to get a true idea of what price and policy constitutes value for money. The best way to do this is by using the internet and a price comparison site combined with a little time reading real customer reviews. Neglect this part and you could end up paying inflated premiums for a policy that will never pay out.

Even before you get to that stage, you need to check that your phone is not already covered by any other insurance you already have. For example, some good home insurance policies will cover your possessions whilst away from the home and, unless specifically excluded, that should include your mobile phone. Check with your insurance company and ask the question.

Another alternative is to self-insure your phone. Get a price for mobile phone cover for your handset and simply save that amount each month into a high interest bank account. If your phone is lost, stolen or damaged just a few months after you buy it, you're not going to get much of a payout but it's up to you to decide how much of a risk that really is. If you hardly use your phone and just keep it for emergencies, then the risk might be low and insurance not really necessary. But if your phone is quite expensive and you use it often in public, it may be prudent to invest in a good insurance policy.

So, if you are sure you want a mobile phone insurance policy, get online and compare cover and premiums. There aren't many price comparison sites for mobile phone cover but there aren't that many policies either, so getting quotes manually won't take too long. To find these sites either Google 'mobile phone insurance' or use a good directory but also remember to read independent customer reviews as these are the people who have tried and tested the policies with many gone through the claims process.



Friday, April 2, 2010

Free Prepaid Cell Phones Advice - Should You Really Sign Up For A Prepaid Cell Phone Plan?

Cell phones are as common place as anything else in this day and age, however there are some circumstances where it may be impossible (due to poor credit) or simply not prudent (your 14 year old) for you to enter into a traditional cell phone contract. In many cases, a prepaid cell phone is an excellent and much wiser substitute.

In this article, I’ll give you a brief overview of how prepaid cell phones work, what advantages they offer, as well as the disadvantages. Hopefully by the time you’re done reading this, you’ll have a better idea of whether or not you should sign up for a prepaid cell phone plan.

As far as advantages go, prepaid cellular phones have many. For one, they don’t require a long-term contract (or any contract for that matter). With prepaid plans, you don’t have to be concerned with getting locked into a contract and having to pay excessive fees in order to break it.

Another advantage to prepaid mobile phones is that there are no deposits or service fees. Because you pay for everything up front, you don’t have to worry about plucking down a fat deposit just to get service.

Lastly, prepaid cell phones offer an easy way to limit talk time and activity. If you have a teenage daughter on your family plan, you’ll know exactly where I’m coming from here. With prepaid plans, there are no surprises when the monthly bill arrives in the mail and you’ll never have to worry about punishing your kids because they ran over your minutes limit!

As far as disadvantages go, calls tend to be a bit more expensive than traditional cell phone plans and you always run the risk of getting cut off in the middle of an important call because you ran out of minutes.

Despite these few downsides, I really am a firm believer that prepaid cell phones are an excellent choice for many people and I highly recommend them if you have children or a poor credit history.